Arrived when it was supposed to and was fairly easy to install. There was a pipe missing from the installation kit but a brief call the service team sent to missing item straight out. Management of the unit is simple, just keep an eye on the slat block levels and replace when required, takes minutes.
So far we have noticed a massive change in the house where we have suffered hard water limescale for years. We are only a month in but am really pleased with the results.