The Twintec softener was here … It developed a fault … the installer basically rebuilt it all free of charge under the 10-year warranty … Other than that it just does the job.
The Harvey Crown Vs Harvey TwinTec S4
Crown or TwinTec - What is the Best Model?
When it comes to deciding between the Harvey Crown Vs Harvey TwinTec S4 - it can be a tough decision. In this comparison guide we will highlight pros and cons of each system so you can choose the best model for your home.

Expert Summary
We sell both the Crown and the TwinTec Series 4 - as experts in the industry we can honestly and openly review each product. The TwinTec model has a better specification, it is a newer model, has a higher flow rate and a longer warranty. However, the Crown is a great budget option for under £1000 - if you can, we recommend investing the small amount extra to secure a TwinTec, as the better efficiency and longer warranty will pay off in the long run.
Confused About these two different models?
If you’re here, you’re probably still researching and on your journey to purchasing a water softener.
You know you limescale, you know you need a softener and you know Harvey are the best brand to buy. You’ve heard the hype about the TwinTec, but you’ve seen the Crown is a cheaper option - so which one should you go for?
That’s where we enter the situation.
At NE Water Softeners, we’ve helped thousands of homeowners across the UK with choosing the best system for their home. Our advice is based on over 15 years of experience with different brands, makes and models.
The Truth & The Facts
Same ManufacturerBoth systems are produced and manufactured by Harvey Water Softeners.
Why are the names different?Because, unlike, say MiniMax and TwinTec - whereby the names are different but the models are the same- the Crown is a completely different model with a different specification.
Both Systems are Available OnlineThe Crown and TwinTec are available online and are good value.
Specification comparison
The TwinTec comes out on top in terms of specification an warrnty when being compared with the Crown.
| Feature | Harvey Crown | Harvey TwinTec S4 |
|---|---|---|
| Manufacturer | Harvey Water Softeners | Harvey Water Softeners |
| Cylinder system | Twin-cylinder | Twin-cylinder |
| Power source | Non-electric | Non-electric |
| Salt type | Block salt | Block salt |
| Regeneration | 11 mins | 11mins |
| Salt & Water | 350g and 23L / regen | 300g and 17L / regen |
| Flow rate | Up to around 40L/min | Up to around 56L/min |
| Size | 490mm H × 212mm W × 460m | Depth 440mm, Height 490mm, Width 205mm. |
| Warranty | 5 years | 10 years |
An Indepth comparison
Pressure & Flow rate
Flow Rate: 56L/min Vs 40L/min
Pressure: 1-10 vs 1-8 Bar
Flow rate is important to maintain water pressure throughout the house. The lower the flow rate, the more chance there is that you can lose water pressure in the home - especially if more than one person is using the water at once. The TwinTec system is specifically designed for family homes with 3-4 bathrooms. It has a high-pressure scale and a higher flow rate. The Crown has a lower flow rate; it may cause issues in homes with 3+ bathrooms and more than 2 people using the water.
Salt Usage
Salt Usage: 300g Vs 350g
The TwinTec model uses 300g per regen and Crown 350g. Why is it important? The more salt that is used, the higher the running costs, although the difference is small - in this case, both systems are pretty efficient.
Regeneration time
Both Systems sit at 11 minsType of System
Twin Tank & Non Electric
Both systems are twin tank and non-electric - they both use standard block salt.
Warranty and Lifetime
10 Years Vs 5 YearsThe TwinTec comes with a 10-year parts warranty and 2-year labour. This is longer when compared to the Crown with a 5-year warranty.
Water Used
Water Usage: 17L Vs 23L
The TwinTec model uses slightly less water so over time technically can cost more. However, again the difference is small.
Price difference
The Crown is a budget-friendly system under £1000 at £975. However, the TwinTec is £1174 and is also budget-friendly. For just £200 you can get a model that will last longer, a better warranty (x2) and efficiency to save on running costs. Prices of both models will vary depending on the retailer.
Pros and Cons of Each Sysytem
Pros and Advantages of TwinTec Model
- Higher flow rate: better for 3-4 bathrooms and a standard family.
- Better Efficiency: uses less salt and water
- More Compact: easily fits underthe sink.
- Longer Warranty: better quality and this model lasts longer, a longer arranty ensure prtection for 10 years.
- Price: The price is extremely great value for money.
Cons & Limitations of S4
- Household Size: Not suitable for homes with 5 or more bathrooms.
- Prices can vary: depending on retailer and installation.
Pros and Advantages of Crown Model
- Budget Friendly: Under £1000 and pretty consistent on pricing.
- Good Efficiency: still has relatively good efficiency compared to other models.
- Compact: easily fits underthe sink.
Cons & Limitations of the Crown
- Shorter Warranty: of only 5 years means you may run into trouble after 5 years and end up paying more in the long run.
- Lower flow rate: may affect water pressure – especially in homes with more bathrooms and occupants.
- Much Older Model: meaning the technology may be dated. There has been many improvements to the Harvey Water Softener in the last 20 years, since this model was released.
What the Customer Reviews Say About These Models
We don't just stop at our expert opinion - forums such as reddit and online discussions can offer useful insights into what homeowners actually think.
The Twintec S4 at £1174 seems like a much better deal.
If it’s for a family home – definitely the Harvey TwinTec S4. Same spec as the Harvey Arc but much cheaper. Best efficiency and lowest running costs. Although it's sold in the UK.
I would go for a non-electric twin tank and something like the Harvey TwinTec S4 … it has a good efficiency and 10 year warranty.
Summary: Crown or TwinTec - Which One Should You Buy?
We like the Crown, but as a budget friendly softener and for homes with 2 bathrooms and 2 people. The TwinTec is a premium model and it has been built with that in mind. It has a better specification, better efficiency and longer warranty. Why? Because it is better quality and lasts longer. We recommend the TwinTec model for homes with 3-4 bathrooms and 2+ people and the Crown for single homeowners or couples in smaller builds.
Still Need Help Choosing?
Call us now for free advice on both models, or if you are ready to buy, click below to shop.
