Bought this softener to replace a 20 year old Kinetico 2020C softener - so plumbing already existing. More or less a like for like replacement and easy enough to install myself, Been operational now for about 3 weeks. All Good.
Only comment I would make is that the instructions could be clearer for the DIY enthusiast for example explaining how to change connections to opposite hand - although it is pretty obvious.
On the whole good.
Delivery fast and support team good.