Water Softener Solution - Our Reviews & Results
Water Softener Solution - Our Reviews & Results
We help homeowners across the UK reduce hard water and limescale problems with trusted water softener solutions from leading brands including Harvey and Kinetico.
Real customer feedback after switching to soft water
Customers often tell us they notice less limescale, easier cleaning, better lathering with soaps and shampoos, and a softer feel when showering or bathing. Below are examples from customer reviews and results shared with North East Water Softeners.

Bill Norrie, Richmond, North Yorkshire
“After the difference in our water supply is unbelievable.”
No more furred-up kettles, no more limescale around taps and sink fittings, and the shower is much easier to clean. Bill also noticed less detergent and washing powder were needed, and the water had a lovely silky feel when showering.
Enquire onlineMore customer results
Kevin Richardson
South Yorkshire
Kevin described very hard water, limescale deposits and unpleasant water before installation. After installing a softener, he said the water was much more pleasant and the limescale had gone, including older deposits built up over several years.
Steven Abbey
Hartlepool
Steven contacted us before installing a new boiler and bathrooms. After fitting a TwinTec model, he noticed no watermarks on his new bathroom or en-suite shower cubicle and felt the company “got it right”.
Rajat Gautam
London
Rajat chose a water softener after limescale blocked his washing machine and boiler heat exchanger. After installation, he noticed fewer calcium deposits in the kitchen, bathroom and appliances.
Why customers choose soft water
- Less limescale on taps, showers, glass and tiles
- Kettles and appliances stay cleaner for longer
- Cleaning bathrooms and shower screens becomes easier
- Less soap, shampoo, washing powder and detergent may be needed
- Water can feel softer when showering and washing hair
- Helps protect boilers, pipework and water-using appliances

Christina Blake, Yorkshire
“Faultless service, great product, fab company.”
Christina said they were unsure about having a water softener fitted but were glad they did. She noticed the water felt nicer on the skin and that cleaning glass showers became much easier.

Phillip Jones
“Would recommend to anyone that wants a water softener system.”
Phillip ordered the TwinTec S4 because he lived in a very hard water area. He said the results were amazing, with fewer white marks in the showers and a clear improvement in how the water felt.
Paul Stacey, Hartlepool
Paul said his household had struggled for years to descale kettles, taps, toilets and showers. After installing a softener, they found cleaning tasks were reduced and less detergent, soap, washing liquid and shampoo were needed.

Potential household savings
Soft water can help reduce product use, cleaning time and scale-related appliance issues. Older page content referenced potential energy and household savings; these figures should be treated as general guidance and checked against current evidence before using them in ads or guarantees.

Read our Trustpilot reviews
See more independent customer feedback from people who have used North East Water Softeners.
Read more
Read our Google reviews
Check Google reviews for more customer experiences and local feedback.
Read moreThe benefits of soft water are just a click away
Contact North East Water Softeners for advice on choosing the right water softener for your home.
