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Quooker Pro3 Flex Tap
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My 25 year old water softener finally gave up. I bought a new Harvey Twintec S4 online, and it arrived within a couple of days.
I needed some technical support, and the team turned my requests around amazingly fast, ensuring that everything worked as it should.
What impressed me most was the good natured friendliness and cheery nature of everyone I spoke with, this is what makes a good business a great business!
I would certainly recommend both the softener and this company to anyone.
I ordered my unit one day, and it arrived by DPD the next, albeit minus the salt blocks. However, after an email or two, I finally received them via DPD. Apparently my consignment of salt blocks had been overlooked, but doesn’t affect my view on this company
I've used a water softener for some 30 years in a hard water area and consider it an essential service. Our existing unit uses tablets and 25kg bags are becoming difficult to handle so decided to switch to a block salt unit. It was refreshing to find NE Water Softeners on the internet as a source of clear information spelling out product specifications and with the best pricing for recognised manufacturers. The customer service team are helpful and happy to make changes to the install kit if necessary eg hose lengths supplied. The 10 year guarantee provided by the manufacturer (Harvey) is reassuring. Ordering and delivery was straightforward. Overall, NE have been an impressive business to deal with.
Prompt efficient service.
Happy Bunny…
The 15mm fitting kit I bought from NEWS contained everything I needed for a WRAS complaint water softener installation. I'd definitely buy from them again.
