. How often should the water softener be serviced? | NE Water Softeners

How often should the water softener be serviced?

"How often should the water softener be serviced?" is a common question we get from our customers. The information below should outline everything you need to know about water softener servicing.

Non Electric Water Softener Servicing Requirements

A Non electric water softener does not have any specific servicing requirements. We recommend following precautionary maintenance tasks periodically and considering a professional service every 3 years. This can ensure your system is running well and can have a longer lifespan.

Electric Water Softener Servicing Requirements

Electric water softeners require, by law, servicing every 2 years. These are often cheaper systems which you find on Amazon and other online sites. The drawback of this is - you need to pay additional fees and call out charges every 2 years. This is mandatory and should be factored into the overall running costs when considering to buy an electric water softener.

Precautionary Maintenance Tasks

When you purchase a water softener, it may be helpful to carry out the following maintenance tasks:

  • Cleaning the Brine Tank Every 3 Months: empty and clean the brine tank to remove any salt sludge, salt bridges or build-up and then refill with fresh salt.
  • Sanitising the System with a Water Softener Resin Cleaner: Sanitisation is good practice every 6-12 months to prevent bacterial growth.
  • Professional Servicing: we recommend this every 2-3 years, by an engineer to perform more detailed checks and maintenance tasks.

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