DL - Postcode Areas

Do you have Hard Water?

Richmond North Yorkshire, Skeeby, Brompton on Swale, Leyburn, Middleton Tyas, Catterick.

Having supplied water softeners to the people of North Yorkshire for the last 7 years, we are proud to say we have a thorough understanding of the challenges you are facing in dealing with the effects of hard water if you live in one of the above areas.

We have many very satisfied customers, who simply cannot believe how the installation of a water softener in their homes can instantly reverse the effects of hard water. Changing their lives’ is NOT an understatement.


We had the Twin Tec model installed on the 4th May 2019 by Kevin after an initial visit two days earlier, by Hazel. Both are very knowledgable about their products and very pleasant to deal with. The difference to our water supply is unbelievable ! No more furred up kettles, no more 'limescale crud' around the taps and sink drain fittings, shower much easier to clean after use, less detergent required when washing dishes, less washing powder needed in washing machine and the water has a lovely 'silky' feel when taking a shower and even when washing dishes, they seem to feel cleaner!

Also, I suffered from itchy skin - particularly on my face and scalp, but after less than a month since the softener was fitted, my irritation has dramatically decreased! One of the great advantages of the installation is that the softener can be easily bypassed should you wish to use a hosepipe and external tap, to water the garden. This avoids using up the Salt blocks unnecessarily.

I wish I had known of the benefits of fitting a water softener years ago. They are a little expensive but a really worthwhile investment. I have already spread the word to some neighbours and friends and hopefully they will consider having one installed and reap the benefits of a much improved water supply in their home. Incidentally, I was informed by Kevin that should you move home, it is a simple process to take the unit with you.

Bill Norrie 
Richmond, North Yorkshire
May 2019 


From the initial contact to the fitting of the water softener the whole process was painless. Friendly, knowledgeable and efficient staff. 2-3 months on and there is a noticeable difference in our shower, my dry skin has improved as predicted. Yorkshire Water said our hardness was 100ppm and borderline so we only tried simple solutions. When I eventually tested it it was 400ppm! We wish we did this 30 years ago. Thank you

Peter Edon 
Northallerton, North Yorkshire
May 2019 


North east water softeners installed our twin tank non-electric water softener system approximately 5 years ago. We had moved into a hard water area and had no end of problems in the new house due to the build up of limescale, not to mention continually dirty looking taps, shower screen and sink etc. I also suffer with a mild case of eczema which was being made worse by the hard water. I am very pleased to say that it was an excellent investment. Shower screen is always clean, nice shiny taps, kettle never furs up, I only use half the amount of washing powder and shampoo etc, and my skin has reaped in the benefits. 

The service we received from North East Water Softeners was excellent.  Fast and clean installation.  They were also very informative and helpful – non nonsense sales technique.  They also supply us with replacement salt blocks and their prices are the same as you would get on line and they deliver to your door (very quickly). 

We have since moved house and we brought the water softener with us so we are still using it and expect to for many more years to come. Well worth every penny.


Tina Fisher 
Richmond, North Yorkshire 


Initial visit was prompt. Quote provided quickly and good rate. Fitting was hassle free. Excellent job.

Mrs Jennifer Veitch
Richmond North Yorks
December 2018


Yes,I've now had lovely soft water since October the twelfth and you'll be pleased to learn that I'm delighted with the performance of the appliance that Kevin installed on that day. I can feel a distinct difference each time I wash my hands or have a bath. I definitely use less soap now, and my skin is smoother. I'm very pleased to note that the limescale that had been clinging to my electric kettle has now all gone, and all the sinks and wash-basins in the house are clear too. Even the marble work-tops in my kitchen are now back to their original glossy look. I shall really appreciate now no longer having to remove limescale from my taps, bath, sink and washbasins with wire-wool and assorted brands of limescale-remover; a job I always hated doing. I'm so glad I contacted you and am very satisfied with your product. Best wishes.

Bob Purvis
Richmond, North Yorkshire
October 2018

If you would like to find out more about how you too can join the increasing number of people throughout North Yorkshire, changing their lives, with the addition of a water softener, then give us a call on 01429 872522 or email us sales@newatersofteners.co.uk. We will be happy to arrange a free site survey, when one of our representatives will call out and test the water in your home to see how hard it actually is.